return & refund policy

Return and Refund Policy for Delicacy Skincare

At Delicacy Skincare, we want you to be completely satisfied with your purchase. If you are not fully satisfied, please review our return and refund policy below.

Return Period: You may return products within 07 days of the purchase date. To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.

Non-Returnable Items: Certain items are non-returnable, including:

• Gift cards
• Products that have been opened or used

Return Process: To initiate a return, please follow these steps:

1. Email us at info@delicacyskincare.com  to request a return authorization.
2. We will provide you with instructions on how to return your item.
3. Pack the item securely and ship it to the address provided in the return instructions.

Refunds: Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days, and a credit will automatically be applied to your original method of payment.

Exchanges: If you received a damaged or incorrect item, please contact us at info@delicacyskincare.com. We will assist you in processing an exchange.

Customer Support: For any questions regarding returns or refunds, please reach out to us at info@delicacyskincare.com. We are here to help!

Thank you for shopping with Delicacy Skincare!